Protecting privacy is a concern for everyone. Robson Carpenter LLP are committed to keeping our clients' information confidential, consistent with our obligations as professionals. This commitment extends to personal information of our clients and other individuals. This Privacy Commitment has been designed to assist you in understanding the type of information we collect, how we use that information and the safeguards we have in place to protect that information and your privacy.
Collection, Use and Disclosure of Personal Information
Personal Information is any information about an identifiable individual or that permits an individual to be identified. Generally, personal information does not include your name, business address or business contact information, such as your business title, email address or phone numbers, which you provide to us for business purposes. Robson Carpenter generally collects personal information that you voluntarily provide, but we may collect information from third parties and as agents on behalf of our clients where we or they have obtained the requisite consent, or as otherwise permitted or required by law. We may also collect information through our website, although that information is typically restricted to your name and email address.
We will obtain your consent prior to collecting, using, or disclosing personal information for any purpose, except where otherwise permitted or required by law. Consent may be provided orally or in writing or may be implied, such as where you continue to provide personal information to us in the context of our ongoing relationship, or where you provide members of Robson Carpenter with non-business contact information in connection with our service offerings. This includes providing personal information to Robson Carpenter while representing you in litigation matters, which may subsequently require disclosure as part of the litigation proceedings. By providing personal information to Robson Carpenter, you consent to our collection, use and disclosure of such personal information in accordance with this Privacy Commitment and as permitted or required by law. To the extent that you provide personal information of another individual to Robson Carpenter, you represent that you have the necessary consent or authority to permit us to collect, use and disclose such personal information for the purposes set out in this Commitment.
Robson Carpenter collects, uses, and discloses personal information primarily to provide advice and legal and other services to clients and prospective clients, for administrative and relationship management purposes (including to develop and manage our knowledge management systems, and to market and deliver Robson Carpenter services) and as otherwise permitted or required by law. We may from time to time use third party service providers to perform certain functions for us, such as office services and data processing. In these circumstances, such third-party service providers are contractually bound to safeguard the personal information transferred to them with measures comparable to that provided by us and described in this Commitment and not to retain, use or disclose personal information transferred to them for any purpose other than the provision of services to Robson Carpenter. Personal information supplied to Robson Carpenter is confidential and we do not distribute such information to any third party except with your consent or as permitted or required by law.
Robson Carpenter only keeps personal information for as long as it is required for the reasons it was collected or to comply with law or professional standards. We have procedures dealing with the destruction or deletion of personal information no longer required for the purposes for which it was collected.
Your Personal Information is treated as private, confidential information by Robson Carpenter, and we strive to ensure that your personal information, regardless of format, is protected and kept secure. Most methods of communication are not fully secure and security measures may create challenges to the efficient exchange of information. Email is often our preferred method of communication and unless you object, we usually use unencrypted emails when communicating with you.
The only information we collect through our website is the information voluntarily supplied by you if you contact Robson Carpenter through the website. This information is typically restricted to your name and e-mail address. We do not employ any electronic means to automatically collect personal information from any visitor or user of our site or from their computers.
Our website contains links to other websites which may collect your personal information. Robson Carpenter does not assume any responsibility for the privacy practices, policies, or actions of the third parties operating these websites. You should read the privacy policies of these websites and make an informed decision whether to provide your personal information to the websites' operators.
Accessing Your Personal Information
In providing any personal information to Robson Carpenter, whether through the website or otherwise, you consent to the collection, use and disclosure of that information in accordance with this Privacy Commitment. You have the right to access, verify and amend your personal information collected by us. You are also able to withdraw your consent to the collection, use and disclosure of your personal information. If you wish to access, verify and/or amend your personal information or make a complaint under this Commitment, please send us a written notice at the address below.
Robson Carpenter LLP
Robson Carpenter reserves the right to modify or amend this Privacy Commitment from time to time and we encourage you to refer to this Commitment regularly.